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Operations Support Supervisor

Job Summary:

Responsible for the Eastern warehouse and distribution activities and efficiency. Responsible for warehouse, equipment, product, processes, and personnel scheduling. Primary first line supervisor of warehouse coordinator and drivers in day-to-day operations. Supervise equipment and facilities maintenance scheduling, AIB and food safety compliance. Strong emphasis on customer service throughout daily interactions with staff, partner agency network, volunteers, and the community. Promotes efficient and effective use of the CERES (ERP System and Handheld Scanners) throughout the IFB Eastern warehouse.

Principle Duties and Responsibilities:

  • Assist in verifying food safety standards are met for products and packaging materials through visual inspection, product handling and temperature monitoring when applicable.
  • Ensure warehouse areas are clean and sanitary, conduct cleaning activities according to schedule and ensure cleaning records are accurate, complete and current.
  • Ensure all required documentation necessary for compliance to occupational safety, food safety standards and regulatory requirements is complete, accurate and current.
  • Responsible for inventory control and management utilizing CERES which includes day-to-day order processing, timely cycle counts, correction of discrepancies and successful quarterly inventory reviews.
  • Responsible for scheduling trucks for the Eastern warehouse and works closely with the Branch Manager for local donations, food drives or other necessary truck logistics and coordination.
  • Complete and perform accurate follow-through on documentation for shipping, receiving, unloading, and warehousing of product, as defined by IFB policies and procedures.
  • Schedule vendors to complete facility and material handling equipment fleet vehicle repairs.
  • Load and offload company vehicles and partner agency orders as required. Exercise safe lifting practices. Involves lifting and carrying of items that may weigh up to 50 pounds.
  • Maintain rapport with donors and their employees to foster continued support and a professional working relationship.
  • Champion safe work practices and promptly document any safety incidents or accidents in accordance with company policy.
  • Adhere to and assist in creation of Eastern warehouse budgets with the direction and guidance of the Branch Manager.
  • Work with other team members in a cooperative and supportive way. Providing assistance and fill-in coverage for other positions.
  • Perform other duties as assigned by the Branch Manager to satisfactorily complete agency goals and objectives.

Knowledge, Skills and Abilities Required:

  • Become ServSafe certified within 60 days; commit to adhering to principles and practices of food safety.
  • Ability to drive a class-B box truck, automatic and standard vehicles
  • Safely operate standard warehouse equipment and demonstrated ability in warehouse operations.
  • Strong commitment to quality record keeping, customer service, and operational efficiency.
  • Ability to manage multiple tasks with excellent organizational skills.
  • Ability to work well with other staff and to relate to donors and agency representatives.
  • Ability to work steadily and independently with minimum supervision and to follow and/or create standardized procedures.
  • Ability to work diverse schedule to meet the needs of The Idaho Foodbank and the community.
  • Ability to lead community volunteer workgroup projects creating a fun and safe environment.
  • Ability to wear approved safety shoes while on the job.

Working Conditions:

This work is performed in a warehouse environment with frequent lifting of up to 50 pounds and occasional lifting over 50 pounds. Functioning in extreme temperatures between -10 to 38 degrees F is required. Frequent bending, lifting, twisting, walking, sitting and reaching various heights above and below shoulder level within confined spaces. May work outside normal working hours and occasionally drive own vehicle for various projects.

Food Safety:

  • Commit to upholding policies, principles and best practices for food safety.
  • Understand the personal responsibility to follow all safety policies and health rules, programs and procedures, to report all unsafe acts, environment or behaviors immediately and to always report safety issues, incidents or accidents immediately.

Employment Requirement

  • Negative Drug Screen
  • Successful Background Clearance

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give assignments.

This position description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Equal Opportunity Employer

The Idaho Foodbank is an Equal Opportunity Employer fully committed to attracting and retaining diverse talent. We invest in fostering a diverse work environment that promotes equity and inclusion where our staff and those we serve will be afforded equitable access and opportunities to reach their full potential and feel valued, respected, and supported.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.